Forward

Forwarding” an email refers to sending an email message originally received by another recipient or group of recipients.

This feature allows users to share emails with others, either to provide information, seek input, or share relevant content. Forwarding is a fundamental function in email communication that facilitates information dissemination and user collaboration.

How Email Forwarding Works

• Process:
  • Sender: The original sender of the email composes and sends an email message to one or more recipients.
  • Recipient: Upon receiving the email, the recipient has the option to forward it to another individual or group of individuals.
  • Forwarding: When forwarding, the recipient typically adds additional comments or context before sending the email to new recipients
• Types of Forwards:
  • Original Message with Comments: The recipient forwards the original email along with their own comments or notes added to the body of the email.
  • Blind Forward: The recipient forwards the email without modifying the content or adding comments, simply passing along the information.
  • Selective Forward: The recipient selectively forwards specific parts of the original email, such as relevant paragraphs or sections, rather than the entire message.

Example 1: Sharing Information:

• • Scenario: An employee receives an email update about a project status from their manager. The employee forwards this email to their team members to keep them informed.
  • Process: The employee clicks on the “Forward” button in their email client, enters the team members’ email addresses, and includes a brief note summarizing the project update.
  • Result: The original email message and the employee’s note are sent to the team members.

Example 2: Seeking Input:

• • Scenario: A marketing manager receives the creative team’s draft of a promotional email campaign. They forward this email to colleagues in the sales and customer support departments to gather feedback.
  • Process: The marketing manager forwards the email, adds questions or specific requests for feedback in the body and sends it to the relevant colleagues.
  • Result: The forwarded email reaches the recipients, who review the campaign draft and provide their input or suggestions directly via email reply.

Benefits and Use Cases of Email Forwarding

• • Information Sharing enables the quick dissemination of important information, updates, or announcements within an organization or among groups of individuals.
  • Collaboration: Facilitates collaboration by allowing team members to share documents, feedback requests, or project updates with relevant stakeholders.
  • Knowledge Sharing: Supports sharing educational resources, industry news, or informative articles with colleagues or contacts who may benefit from the information.
  • Feedback Collection: Helps gather input, suggestions, or approvals from multiple parties by forwarding drafts, proposals, or decision-related emails for review.